Application logging is useful for resolving unreproducible problems and issues. Thanks to the application we are able to analyse incorrect application behavior on your computer.
Enabling application logging will help when:
- It is not possible to send a whole application data.
- It is not possible to share API keys.
- Issue occurs only on a specific computer.
- Issue cannot be reliably reproduced.
Application logging is disabled by default and has to be enabled manually.
Application logs can be send together with the crash report when application crashed or manually to our support email.
Note Because the logs can be easily read you can use them to help you with your own troubleshooting.
How to enable application logging
CoinScorer supports two ways how to turn logging on. You can use command line switch -log to enable logging
Note: In some special cases (like logging whole startup sequence of the application) it may be necessary to use -log switch.
Log and crash report files location
Location of the log files and crash report files depends on the platform:
What is CoinScorer logging
Log files contain information about operations that CoinScorer performs during the work with your data. Altough CoinScorer doesn’t sent any confident data never send your log files to anyone else.
Information contained in a log file is the time-stamp, operation name, names of your files (but not their content) or SQL queries.
You can check the log files for yourself, they are stored as .txt and not encoded. If you want to send us a log file but you want to check it first, feel free to open it, edit/remove any information you want and send us the updated file.
Log file structure
There are two different log files. One contains list of actions which CoinScorer performed during its execution. The second log contains any executed SQLite queries. Both files are in format
OutputText/Command [YYYY-MM-DD HH-MM-SS code_lcation]
For example here is a part of log file with CoinScorer initialization:
Starting application [CoinScorer] version [0.0.1.65] [2013-10-14 16:59:29 int Atomix::CApplication::ExecuteApplication(CApplication \*)] Breakpad installed. [2013-10-14 16:59:29 \axQtCrashHandler\CrashHandler.cpp, line: 169] - ReportPath [C:\Users\LUDEK~1.VOD\AppData\Local\Temp\CoinScorer\CrashReports] [2013-10-14 16:59:29 \axQtCrashHandler\CrashHandler.cpp, line: 170] - ReportApp [T:\CoinScorer-719\CoinScorer.exe] [2013-10-14 16:59:29 \axQtCrashHandler\CrashHandler.cpp, line: 171] CrashHandler for Windows initialized. [2013-10-14 16:59:29 \axQtCrashHandler\CrashHandler.cpp, line: 95]
As you can see, log files are user-readable and contain only information about our application necessary for troubleshooting.